Guest services

We handle everything, you just enjoy

Before, during and after your stay, MK Lodge is your trusted local contact: planning, advice, services and thoughtful touches so you can simply enjoy the mountains.

Want to plan your stay? Write to us: via the form Cheese & specialties: discover delivery

A tailor-made concierge for your vacation

Whether you come with family, friends, or for a sports trip, we create an experience tailored to your wishes.

  • Personalized stay planning: family, friends, seminar, relaxing or sporty weekend.
  • Transfers from station, airport, and resort shuttles - we book with our trusted partners.
  • Activities & leisure: skiing, hiking, dog sledding, paragliding, wellness, kids activities.
  • Restaurant booking: local tables, hidden gems, mountain restaurants.
  • Grocery delivery: fridge stocked on arrival (custom list or ready-made baskets).
  • Cheese & Savoy specialties: raclette, fondue, gourmet platters delivered directly to your chalet.

Your stay, step by step

We support you before arrival, during your stay and through departure so everything is smooth and simple.

1 Before arrival

Travel advice, itinerary ideas, transfer booking and first activities.

2 Check-in

Warm welcome, property tour, local recommendations & practical guide.

3 During the stay

Concierge 7 days a week, last-minute bookings, thoughtful touches on request.

4 Check-out

Flexible departure when possible, return transport assistance & feedback collection.

The MK Lodge extras

A local presence, trusted partners and a real passion for the Mont-Blanc region.

Responsiveness 7 days a week

A trusted contact available when needed, before and during your stay.

Local secrets

Walks, viewpoints, great spots... we share our favorites.

Comfort & safety

Carefully selected providers and high quality standards for your comfort.

Mountain spirit

Authentic experiences, respect for nature and local heritage.

Plan your stay

Tell us what you want

A stay project, a service question or a specific request? Write to us and we will get back to you quickly.